InSite

Connectivity between your GE HealthCare equipment and our experts helps ensure your equipment is always ready for action and that your team and your assets can care more effectively.
At a glance

Drive patient satisfaction

Access to real-time training and technical support keeps workflows running smoothly

Maximize uptime

Through InSite™ connection we can help you fix your issues remotely

Optimize financial outcomes

Proactive and predictive solutions help prevent appointment cancellations

Collect real-time data

Digital solutions allow you to receive and provide utilization data and view equipment status

InSite makes connectivity possible with an array of services that help your facility and team perform at the highest level—and free you up to concentrate on helping patients.

Guard against equipment downtime. Equip your team with real-time support and training. Accelerate improvements in data and image quality. It’s all possible when your equipment is connected.
A new world

Leverage your equipment’s digital capabilities

InSite is our vehicle to offer you a better service and new digital solutions that will help you maximize your system’s availability, utilization, profitability, and at the end, patient experience. It’s easy, secure and sustainable to connect.
Easy installation

Get up and running quickly with our simple set-up

Setting up connectivity is straightforward and with no disruption to your workflow. The two major technical components are the software agent, which is part of your equipment software, and the secure Web Services server, which resides at GE HealthCare. During installation of your equipment, a service engineer will configure network connections according to your IT requirements. InSite uses your existing outbound high-speed internet connection and Secure Sockets Layer (SSL) that complies with your existing firewall rules and web proxies.
Connect with confidence

Security you can count on

With InSite, the privacy and security of your practice and your patients are controlled using industry-proven methods, including:

  • Virtual Private Network (VPN) & IP security (IPsec) encryption—or SSL encryption
  • Monitored and logged Remote Service activity
  • Secure connection through logically separated environments
  • The highest standards of patient data privacy protection implemented
  • Access is given only to authorized, trained GE HealthCare professionals and approved GE HealthCare partners
A healthier planet

Optimize equipment for sustainability, reduce carbon footprint, and enhance patient care

With GE HealthCare's focus on equipment optimization and connectivity, you can maximize operational efficiency while minimizing environmental impact. By seamlessly and securely connecting your medical equipment to our experts, we unlock a world of opportunities for your organization, ensuring readiness, efficiency, and ultimately, enhanced patient care—all while prioritizing sustainability.

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Benefits of connecting with InSite

Open a whole new world of possibilities

Access faster support

Direct access to GE HealthCare engineers who can support you and fix equipment as if they were on-site.

Build staff skills

Access to real-time applications support and training in partnership with GE HealthCare trainers.

Avoid unplanned downtime

Proactive and predictive monitoring tools help address issues before they occur.

Support system stability

Activate remote health checks with e-delivery of software patches that ensure systems are updated.

Optimize utilization

Set a foundation for optimizations with transparency on system availability and usage.

Drive protocol improvements

Receive enhanced analytics and decision support based on your system usage.
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Get more from equipment

Drive performance and uptime with our connected digital solutions

 

OnWatch™

OnWatch is a preventative maintenance solution from GE HealthCare, designed to proactively limit disruptions of imaging systems before they occur.

 

Tube Watch

Predictive monitoring that anticipates impending tube component and X-ray generation chain failure before it occurs, so you can proactively manage replacement before any disruption or lost revenue occurs.

 

OnWatch Predict

Prevent unplanned downtime and reduce disruptions with the power of 24/7 remote monitoring and GE HealthCare predictive analytics software.

 

MyGEHealthCare

Manage your medical equipment service and support anytime, anywhere and all in one place—on desktop or mobile.

Explore solutions

Get in touch

Have a question? We’d love to hear from you.

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