Here to keep you moving

Service solutions

Boost the impact of your teams, your operations and your care experience by collaborating with GE HealthCare Service Solutions—built to help you move ahead and do more.
Universal™ Full-Service
Universal Comprehensive Service
Unite™ In-House Service
On-Demand Service

Universal Full-Service Solutions

Optimize the performance of your healthcare technology and equipment with Universal Full-Service Solutions. Help maximize your hospital operations to stay ahead of challenges you don’t yet see as problems.

Leading expertise

You can count on our experienced engineers to know our systems best

Quality first

Issues are addressed with verified OEM parts, accessories, and service tools

Always on communication

We’re here for you through mobile and desktop access

Digital backbone of connectivity

Faster diagnosis, troubleshooting and repair through advanced AI tools

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Universal Comprehensive Service Solutions help you be more resourceful and focused

Integrate asset management across the entire fleet lifecycle. Universal Comprehensive Service Solutions brings scale, expertise and proven outcomes through co-creation of a quality tailored solution for your organization. We ensure the right asset in the right place at the right time and in the right condition.

Targets financial goals

Maximize returns and reduce the lifetime cost of your clinical assets

Shift asset operations to us

From planning to purchase to maintenance — we’re at your side

Covers multi-vendor assets

Manage the complex needs of your whole business, beyond your GE HealthCare equipment

Full-lifecycle management

We take care of planning and procurement to the day you retire/dispose and plan to upgrade

Unite In-House Service Solutions makes our service team an extension of your team

Empower your clinical partners and operations leaders with the quality advanced tools, parts, training and support of Unite In-House Service Solutions—for a thriving service team and enhanced patient care.

A true partner

We’ll co-create solutions to help boost your short- and long-term success

Customized approach

A tailored combination of people, processes and technology that work for you

The right answer at the right time

We’ve got it, whether you need parts, technical service tools or back up service labor

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On-Demand Service is access to service and parts on your terms

Maintain and enhance your equipment assets with flexible solutions, including OEM parts, accessories, upgrades, and restoration support for seamless room moves and more.

Find what you need quickly

Save time sourcing OEM quality parts through Service Shop

Get it fixed fast

Use the Repair Operations Center for fast, reliable system and parts repairs

Here when you need us

Reliable parts shipments, including same-day or next-day, with our 41 U.S. warehouses

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Related service solutions

Simplify equipment management with these GE HealthCare solutions.

Skeye™ Cybersecurity

Skeye is a robust, wing-to-wing cybersecurity solution for networked medical devices. Regardless of manufacturer, Skeye provides proactive monitoring across networked medical device end points.

Learn more

MyGEHealthCare Experience

With the MyGEHealthCare web portal and app you can remotely monitor and manage your equipment—anywhere, anytime.

Learn more

Refresh

This unique “buy now, pay later” billing solution offers a 0% upfront cost and 0% percent interest. It’s a way to purchase equipment upgrades without immediate cash, paying in installments over time.

Learn more

Encompass™

Spend less time searching for equipment when you use Encompass, a web-based Real Time Location System (RTLS), to track, manage, and analyze location data for mobile assets.

Learn more
THOUGHT LEADERSHIP

Streamline equipment management with industry insights

 

Use disruptive technologies to locate medical devices

Encompass can provide a solution for your device locating needs.

 

Managing Clinical IT and Telemetry Infrastructure

Learn how Apex Pro can help manage risk and enhance patient care inside your organization.

 

Stay ahead of hackers with cloud-based PACS

Research has found that cloud-based PACS can have a significant impact on security.

Do you have questions or want to tell us how we can serve you better?

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