There is no one-size-fits all approach to global healthcare.
In Japan, where there are more hospital beds per capita than in any other nation in the developed world[1], the focus is on boosting efficiencies and tailoring services to emerging needs[2]. In India, building hospitals, decreasing wait times and improving access to care are top priorities in healthcare.[3]
Elie Chaillot is the enterprising leader tasked with driving growth and expanding share in both the developed and emerging markets that make up the new GE Healthcare Intercontinental Region.
In January 2022, GE Healthcare created the Intercontinental Region to bring together more than 60 countries and territories that represent some of their fastest-growing and most diverse markets. It combines four distinct sub-regions: AKA (ASEAN, Korea, Australia and New Zealand), Japan, Latin America and India & South Asia into a single powerhouse region that is for GE Healthcare the third largest and fastest growing after China.
The Intercontinental Region is home to almost 50 percent of the global population and represents nearly $3 billion in total revenue for GE Healthcare.
However, Chaillot, the new President and CEO of GE Healthcare Intercontinental, believes the numbers only tell part of the story.
“[The Intercontinental Region] gives us the opportunity to really grow our business,” he explains. “But we’re not just trying to sell another better diagnostic imaging machine; we want to advance healthcare access and serve the communities where GE Healthcare operates.”
Chaillot has spent the past two decades with GE Healthcare, working in regions from Europe, Russia and the Middle East to Africa and Japan. He has a background in biomedical engineering and business administration, earning both his MBA in Healthcare Economics and Hospital Management and undergraduate degree in biomedical engineering from Institut Lillois de l’Ingenierie de la Sante (ILIS), the prestigious health sciences institution at Lille II University Law & Health, France. Chaillot comes to his new role with a passion for learning, influencing change, empowering teams, developing entrepreneurial approaches, and meeting the diverse needs of employees, customers, communities and shareholders.
Prior to his current role, Chaillot was Vice-President & CEO of Services for Europe, Middle East & Africa (EMEA), responsible for the development and execution of the lifecycle business and operations across more than 100 countries.
He began his career with GE Healthcare in 2001 in Paris, serving in various commercial roles and progressing to take on increased responsibilities in Diagnostic Imaging, Healthcare Digital and Interventional businesses across EMEA.
In 2007, he relocated to Dubai to lead the Middle East businesses, presiding over record growth before being appointed as Executive General Manager, Imaging, for the Eastern Growth Markets (EGM). He then became chief commercial officer in Japan & Asia Pacific until his appointment in 2018 as President & CEO of GE Healthcare, EGM.
It was Chaillot’s record of success that led Peter Arduini, President and CEO of GE Healthcare to appoint Chaillot to the role.
“I am excited for Elie to step into this leadership role. In his 20-year career with GE Healthcare, Elie has led high-performing teams around the world,” Arduini says. “His customer focus, entrepreneurial spirit and extensive product and service knowledge made him an excellent choice to be the leader of this new region.”
Creating the Intercontinental Region allows GE Healthcare to further embrace its role as a global business that is relevant in local markets. The unified region will offer significant benefits to employees, customers and shareholders.
By thinking of the Intercontinental Region as a learning lab that focuses on innovation, solving unmet customer needs, growing market share and building a strong global voice, and of course, a bigger playing field for employees, Chaillot hopes that its diversity will be one of the greatest assets for the Intercontinental Region.
“We need to continue to focus on leading from the field; the empowerment has to be in the field [and] the decision-making has to be close to the customer,” he says. “We get there only by organizing in a way that serves the customers, the employees and therefore ultimately the shareholders.
“I am truly excited about the future we can create and achieve together as the Intercontinental Region.”